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We provide initial quotations within 24 hours for standard projects with complete technical specifications. Complex projects requiring detailed DFM analysis may take 48-72 hours. Our engineering team reviews your requirements thoroughly to ensure accurate pricing that accounts for all technical considerations, tooling requirements, and production volumes.

Standard injection mold tooling typically requires 4-6 weeks from design approval to first samples, depending on complexity and cavity count. Simple single-cavity molds can be completed in 3-4 weeks, while complex multi-cavity automotive molds may require 6-8 weeks. CNC machining samples are usually delivered within 2-3 weeks. We provide detailed project timelines with milestone dates during the quotation phase.

Minimum order quantities vary by project complexity and setup requirements. For injection molding, typical MOQs range from 1,000 to 5,000 units per production run, though we can accommodate smaller pilot runs for market testing. CNC machining has more flexibility with MOQs as low as 50-100 units. We work with clients to find economical solutions that balance tooling investment with production volume requirements.

Quality consistency is maintained through our IATF 16949 certified quality management system. We implement statistical process control (SPC), conduct first article inspections (FAI) for every production batch, and maintain detailed inspection records with CMM verification reports. In-process inspections occur at critical stages, and final inspections include dimensional verification, visual inspection, and functional testing per your specifications. All processes are documented with full traceability.

We assign a dedicated project manager to every client who serves as your single point of contact. Communication channels include email, WhatsApp, phone, and video calls based on your preference. You'll receive regular progress updates at key milestones including design approval, tooling progress, sampling, and production. We respond to all inquiries within 24 hours and maintain flexible schedules to accommodate international time zones. Photo and video documentation is provided throughout the manufacturing process.

Yes, we can accommodate engineering changes and design modifications. For tooling that hasn't been finalized, changes are typically straightforward. For existing production tooling, we conduct a feasibility assessment to determine if modifications can be made to the existing tool or if new tooling is required. Our engineering team provides detailed analysis of the impact on timeline, cost, and quality. We recommend thorough DFM review before tooling to minimize post-production changes.